Customs case management

Submit a customs request in one place.

Tell us what is happening with your shipment and upload any relevant documents. We will reply with the next step and any outstanding information we need.

Customs request

Fields marked with * are required.

Include country code, e.g. +9607XXXXXXX

Optional — leave blank if you do not have one yet.

Briefly describe the situation in your own words.

Photos, invoices, screenshots. Up to 40 MB total.

Optional — one short note for our team.

You will be asked for a 6-digit code to verify your phone.